Case Fresh - Contact Us. our list of email addresses and contact details relating to your enquiries

Below you will find a full list of email contacts for all types of enquiries that you may have. Customers are advised to read our detailed Help Center / FAQ page before sending emails relating to products and order procedures, if your question is answered there we will refer you back to it. Please use the appropriate email for your enquiry .....

CONTACT DETAILS - EMAIL

ENQUIRIES enquiries@casefresh.com
If you have an enquiry that is not answered in our detailed Help Center / FAQ section please email us at this address. Customers are advised to consult this section before sending enquiries as if they are answered there they will be referred back to it. We will endeavour to reply to all enquires within 24 hours.

ORDERS orders@casefresh.com
If you have an enquiry about your current order or pre-order use this email address. If you are unable to place an order via our order form you may send a completed email order to this address. We will endeavour to reply to all orders / pre-orders placed via the order from within 24 hours, emails may take longer.

WEBMASTER webmaster@casefresh.com
If you have an enquiry about the website, all material and / or images contained on it, our SSL security and protection or want details about linking to Case Fresh then please contact the webmaster at this email address. Here we will endeavour to answer queries regarding our ever expanding website.

CONTACT DETAILS - MAIL

All regular mail should be addressed to our mail box below. Any payments for orders by Australia Post Money Order or Cheque should be sent to this mailing address. For all customers who wish to submit orders via snail mail and all mail order customers please make sure you email a request for order confirmation before sending any payment to check on stock as products can sell out at any time.

CASE FRESH
PO Box 2625
TAREN POINT NSW 2229
Australia

For faster processing and response please use the email address above relevant to your type of query.
To ensure prompt processing and delivery of your order please use our Online Order Form.

CONTACT DETAILS - PHONE

Case Fresh does not provide a phone operator for customer orders or questions. Due to our web based focus we are committed to ensuring the latest information is available on our web site including detailed explanations of how our business is run.

Should you have a concern that is not addressed on the Case Fresh web site please use one of the above email addresses to request assistance. Our staff are able to deal with email inquiries more expediently than we could via phone calls and are dedicated to providing accurate and timely information.